1. Introduction
NextGenFolks (website URL address: https://nextgenfolks.com/) is committed to safeguarding your privacy and trust. We are a remote-first company based in Saudi Arabia offering innovative IT solutions. This Privacy Policy explains our data handling practices and the consent required to use our services.2. Data Collected
Data Storage Location
NextGenFolks operates with web servers hosted on reputed cloud services. These services adhere to international standards of data security and privacy, ensuring GDPR compliance.
Registration Data
When you register on our website, we store your username, email address, and any other personal information you provide in your profile. You can access and modify your information at any time, except for your username.
Purchase Data
To facilitate product support and services, we store details related to your purchases, including any necessary user data.
Support Data
If you have a valid support account and submit support tickets, this data is managed through our secure ticketing system, compliant with data protection standards.
Comments and Contact Form
When you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string for spam detection. Information submitted through our contact form is used solely for customer service purposes and is not used for marketing or shared with third parties.
Google Analytics
We use Google Analytics for anonymous reporting of site usage. If you prefer not to have your behavior on our website monitored by Google Analytics, you may opt out.
3. Embedded Content
Our site may feature embedded content from other websites, such as videos. This content behaves as if you were visiting the originating website, which may collect data about you.
4. Cookies
NextGenFolks uses cookies to improve user experience, store preferences, and provide anonymized tracking data to third-party applications. You can disable cookies in your browser settings if preferred.
5. Access to Your Data
Your personal data is accessible to our system administrators and support staff for necessary purposes.
6. Third-Party Access to Your Data
We respect your privacy and do not share your personal data with third parties in a way that reveals your identity, except when necessary to provide our services.
7. Data Retention
Data related to support tickets and comments is retained until you request its removal. Registered users can manage their personal information in their profiles.
8. Security Measures
We use industry-standard security measures, including SSL/HTTPS, to protect your data. In the event of a data breach, we will take immediate action to secure the system and inform affected users.
9. Your Data Rights
You have the right to request an export or deletion of your personal data, except where we are required to retain it for legal, administrative, or security purposes.
10. Third-Party Websites
Links to third-party websites on our site are not covered by our privacy policy. We are not responsible for the privacy practices of these external sites.
